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NodeOne customers currently connected to the old fibre network will be required to migrate to the new network to avoid disconnection on 3rd of February, 2025.
See Legal for service information and promotion T&Cs.
Disconnecting the old network?
Yes, the old network will be turned off, effective 3rd of February, 2025. This will only affect current NodeOne Seacrest Fibre customers, who will be required to migrate to the new network to avoid disconnection.
Will my internet plan cost more?
We want to make sure that you can experience more for less, so existing Swoop/NodeOne customers will find that our new plans offer greater speeds and reliability at a lower cost than their current plan.
Why upgrade the network?
Swoop recently acquired the existing fibre network in Seacrest and will be replacing it to provide the area with a network built for the future that’s designed to scale with your growing digital needs.
Is the upgrade free?
Swoop provides the fibre installation at no cost, we will complete a pre-scope prior to install. If extra infrastructure is required, you will be notified prior to proceeding with the installation, and the cost of that extra infrastructure must be paid to move forward.
Register your interest for Swoop Fibre!
All your Swoop Fibre questions answered.
If you’re ready to turbocharge your home with the best value Fibre Internet in town, call our friendly team on 1300 66 55 75.
Swoop’s new network will be capable of speeds of up to 2000 Mbps download and upload (the fastest speeds in Seacrest!)
Current NodeOne customers currently connected to the old fibre network will be required to migrate to the new network to avoid disconnection on 3rd of February, 2025. We will contact all of these customers with next steps.
What do I have to do to upgrade?
Simply by calling our team to organise your appointment. Upgrades will commence from 18 November 2024.
Upgrades will commence from 18 November 2024, and we’ll be in touch to confirm your appointment time once you’ve submitted an expression of interest.
When your appointment time arrives, a Swoop Technician will attend your home and undertake works to your outside wall box and will also install a new Network Termination device (NTD) inside your home, as well as the interconnecting cables (all with your approval). The technician will also test that your new high speed internet service is working before they leave.
You can easily cancel reschedule your existing appointment by reaching us at 1300 66 55 75.
*Terms apply:
www.swoop.com.au/legal/
Our customers experience
Internet delivered differently
Our customers experience
Internet delivered differently
Start your journey to better internet today.
Our team is here to help out with any Swoop Fibre internet questions you might have.
1300 66 55 75