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Learn more about Opticomm

What is Opticomm?

Opticomm is a privately-owned, fixed line broadband wholesale provider. Connections to the Opticomm network can only be arranged through a limited group of Opticomm retailers, such as Swoop!

Where neighbourhoods are adequately serviced by Opticomm, nbn® will not be available. Opticomm usually uses fibre (FTTP) when connecting houses to their network.

Contact our friendly team to see if Opticomm is available at your address by calling 1300 66 55 75.

Opticomm set up costs

Standard activation is $99. There may also be a New Development Charge applicable which varies from $300 to $550.

Speak to our team to find out what applies to you on 1300 66 55 75.

Can I get Opticomm in my area?

Opticomm Fibre To The Premises (FTTP) is awesome but it’s not everywhere. You often find Opticomm in new housing estates.

If you are a Opticomm estate resident, we’ll help you with an excellent value plan. If not, never fear – we’ve got you covered with our exclusive Swoop Fixed Wireless network or Swoop nbn®  plans.

To check if Opticomm is available at your address, you will need to contact our team so they can check for you.

You can call our team on 1300 66 55 75 or email us at [email protected] and we would be glad to help!

Does Opticomm have competitive speeds?

Opticomm offers a wide range of speed tiers to suit the needs of your home. Swoop Opticomm plans offer download speeds of 25 Mpbs, 50 Mpbs, 100 Mpbs, 250 Mbps and 1000 Mbps.

You can choose between and compare these options for a suitable tier depending on your household usage needs.

Opticomm Casual – 25/5 Mbps

  • 1 – 3 users
  • Emails + browsing
  • VoIP phone
  • Online gaming
  • HD video streaming

Opticomm Everyday – 50/20 Mbps

  • 1 – 4 users at the same time
  • Emails + browsing
  • VoIP phone
  • Online gaming
  • HD video streaming
  • Large file downloads

Opticomm Fast – 100/20 Mbps

  • 1 – 9 users at the same time
  • Emails + browsing
  • VoIP phone
  • Online gaming
  • HD video streaming
  • Large file downloads
  • 8K/4K videos

Opticomm Fast + – 100/40Mbps

  • 1 – 9+ users at the same time
  • Emails + browsing
  • VoIP phone
  • Online gaming
  • HD video streaming
  • Large file downloads
  • 8K/4K videos

Opticomm Super Fast – 250/125 Mbps

  • 1 – 9+ users at the same time
  • Emails + browsing
  • VoIP phone
  • Online gaming
  • HD video streaming
  • Large file downloads
  • 8K/4K videos

Opticomm Ultra Fast – 1000/50 Mbps

  • 1 – 9+ users at the same time
  • Emails + browsing
  • VoIP phone
  • Online gaming
  • HD video streaming
  • Large file downloads
  • 8K/4K videos

Do you need help comparing Opticomm plans? You can call our team on 1300 66 55 75 or email us using the contact form on this page and we would be glad to help!

Why is a Fibre connection best for my household?

Need a reliable, scalable and consistent, online experience, no matter the time of day or how many devices are connected? You need fibre.

If you need to connect multiple devices or smart things so that you can stream, video conference, work, learn or game from home, then you require stable, high capacity, low-latency internet. You need fibre. Luckily, we’ve got lots of it.

Many wireless access types make promises about speeds. However, 5G and wireless technologies aren’t able to meet all the needs of today’s users in today’s connectivity-obsessed world. A full-fibre network can potentially deliver up to an impressive 1Gbp of information per second!

What are some of the key benefits of Opticomm?

Speed – Go faster, upload, download and achieve more online.

Capacity – Get a reliable, smooth and consistent experience – even during peak times.

Connectivity – Multiple people can be online and have the same experience, without compromising on the quality of your connection.

Are you ready to connect? Contact our team on 1300 66 55 75 today!

Is nbn® and Opticomm the same?

No, nbn® and Opticomm are not the same.

nbn® (National Broadband Network) is an Australian government-owned corporation that is responsible for the rollout of high-speed broadband internet across the country. The nbn network uses a mix of technologies such as fibre optic, fixed wireless and satellite to deliver high-speed internet to homes and businesses.

Opticomm, on the other hand, is a privately owned Australian company that provides fibre optic and wireless broadband services to new housing developments and existing multi-dwelling units (MDUs) in Australia.

Opticomm uses FTTP (Fibre to the Premises) technology in most of their projects.

While both companies fulfil a similar service, Opticomm’s network is separate from the nbn® network and is only available in certain areas.

In terms of your home internet connection, where neighbourhoods are adequately serviced by Opticomm, nbn® is not available.

Choose Swoop as your Opticomm internet service provider.

Is Opticomm better than nbn®?

In some cases, Opticomm may be a better option than nbn® if you live in an area where Opticomm is available and you require faster or more reliable internet speeds.

However, this may not always be the case, and it’s essential to compare plans and pricing from both providers to determine which one is the best fit for your needs.

Do I need a modem or router for Opticomm?

Yes, you will need a modem and a router to connect to Opticomm.

When you sign up for Opticomm through us, we provide you with a modem.

It’s essential to ensure that the router you choose is compatible with Opticomm’s network and can handle the speeds provided by your plan.

You can check with us to ensure compatibility before purchasing a router.

Do you need help comparing Opticomm plans? You can call our team on 1300 66 55 75 or email us using the contact form on this page and we would be glad to help!

What is Opticomm’s maximum speed?

Opticomm offers several speed tiers, and the maximum speed available may vary depending on your location and the plan you choose.

However, our fastest speed tier currently offers a download speed of up to 1000 Mbps (megabits per second) and an upload speed of up to 400 Mbps.

This is called the Opticomm Ultra Fast internet plan.

Do you need help comparing Opticomm plans? You can call our team on 1300 66 55 75 or email us using the contact form on this page and we would be glad to help!

Opticomm internet plans – do you have any questions?

Chat to our local support team!

1300 66 55 75