Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
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Incident Details
#7260: Unplanned Outage | Fixed Wireless | Alma SA
Started:
24/12/2024 7:00pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2024-12-24 20:35:29
Swoop wishes to advise that there is currently an unplanned outage for fixed wireless services in the suburb of Alma and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Our apologies for any inconvenience.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Our apologies for any inconvenience.
Posted: 2024-12-28 05:52:53
Swoop wishes to advise this outage is being further investigated and our field operations team has been engaged. Unfortunately, there is no estimated time for restoration [ETR]. We will provide an update as soon as new information becomes available.
Our apologies for any inconvenience.
Our apologies for any inconvenience.
Posted: 2024-12-28 16:25:00
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Our apologies for any inconvenience.
Our apologies for any inconvenience.
Posted: 2025-01-01 18:30:51
The issue has been escalated to the field engineering team, who are currently investigating the matter. Unfortunately, there is no estimated time of restoration (ETR) at this moment. This notification will be updated as new information becomes available.
Apologies for any inconvenience this may cause.
Apologies for any inconvenience this may cause.
Posted: 2025-01-07 16:47:57
We wish to advise that the estimated time for restoration [ETR] for this outage has now been updated to: 2025-01-08 15:00
This notification will be updated as further information comes to hand. Again, we apologize for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologize for the inconvenience.
Posted: 2025-01-09 22:18:57
We wish to inform you that we are currently unable to complete the activity as planned. Our team is actively investigating the issue, and we will provide an updated Estimated Time of Restoration (ETR) as soon as possible.
We will keep you informed with any further updates. We apologize for the inconvenience and appreciate your patience
We will keep you informed with any further updates. We apologize for the inconvenience and appreciate your patience