Network Status
Outages & maintenance
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 665 575.
Incident Details
#5932: Unplanned Outage | NBN | QUAKERS HILL,NSW
Started:
19/11/2024 12:30pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2024-11-19 12:47:06
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of QUAKERS HILL and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Posted: 2024-11-19 12:47:34
We wish to advise that the Remote troubleshooting of an alarming network amplifier is currently in progress. Should remote troubleshooting efforts fail to restore services, it will be necessary for Field Services to attend on-site. Further updates will be provided upon the completion of troubleshooting.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-11-19 15:36:54
We wish to advise that a local power outage is impacting the nbn network causing a loss of service to customers. nbn is monitoring the situation and once the power is restored will test alarms and perform health checks on the network to confirm stability.
Please contact the local power provider for more information including the Estimated Time to Restore (ETR).
nbn recommends customers perform a reset of their modem and in-home equipment once the power is restored to their area if further issues are experienced.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Please contact the local power provider for more information including the Estimated Time to Restore (ETR).
nbn recommends customers perform a reset of their modem and in-home equipment once the power is restored to their area if further issues are experienced.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-11-19 16:35:36
We wish to advise that the estimated time for restoration [ETR] for this outage has now been updated to 19/11/2024 by 17:30 AEDT.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.