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Network Status

Outages & maintenance

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 665 575.

Incident Details

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#5927: Unplanned Outage | NBN | WINDSOR,QLD
Started:
18/11/2024 3:00pm
Estimated Resolution:
19/11/2024 4:00pm
Type:
unscheduled
Posted: 2024-11-19 12:11:53
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of WINDSOR and its surrounds.

Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.

Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Posted: 2024-11-19 12:12:20
We wish to advise that the amplifier will be worked on. An emergency planned change will be put into effect to manage any further customer impact. RSPs who have additional customers impacted will be able to view the details of the emergency planned outage on Service Portal under Change Management CRQ000008447569.

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-11-19 15:33:15
We wish to advise that this outage has now been listed as resolved.

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.

Our apologies for any inconvenience.