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Network Status

Outages & maintenance

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 665 575.

Incident Details

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#5912: Unplanned Outage | NBN | Traralgon, VIC
Started:
18/11/2024 11:30pm
Estimated Resolution:
19/11/2024 12:30pm
Type:
unscheduled
Posted: 2024-11-19 09:56:20
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of Traralgon and its surrounds.

Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.

Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Posted: 2024-11-19 09:56:51
We wish to advise that the nbn network engineers remote troubleshooting has identified an issue with a faulty Line Termination card at the site that was unable to be corrected remotely. A field technician will be assigned a Ticket of Work to attend the site and perform further investigations. Further updates will be provided as more information, or an ETA, becomes available.

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-11-19 12:15:45
We wish to advise that this outage has now been listed as resolved.

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.

Our apologies for any inconvenience.