Network Status
Outages & maintenance
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 665 575.
Incident Details
#5891: Unplanned Outage | NBN | Trinity Beach QLD
Started:
18/11/2024 3:00pm
Estimated Resolution:
19/11/2024 10:00am
Type:
unscheduled
Posted: 2024-11-18 15:33:35
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of Trinity Beach and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Posted: 2024-11-18 16:14:46
We wish to advise that the technician has been engaged to attend the site. The ETA will be published when it becomes available.
Posted: 2024-11-18 16:16:53
We wish to advise that the field technician is estimated to arrive to the impacted site by 18/11/2024 by 18:00 AEDT .
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-11-18 17:00:06
We wish to advise that the technician has arrived onsite.
Posted: 2024-11-19 09:41:52
We wish to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Our apologies for any inconvenience.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Our apologies for any inconvenience.