Network Status
Outages & maintenance
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 665 575.
Incident Details
#5881: Unplanned Outage |NBN |Shell Harbour, NSW
Started:
18/11/2024 12:15pm
Estimated Resolution:
18/11/2024 4:45pm
Type:
unscheduled
Posted: 2024-11-18 12:26:44
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of Shell Harbour and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Posted: 2024-11-18 13:03:36
We wish to advise that field Services have been engaged and will be on-site by 1:30PM AEDT
Posted: 2024-11-18 15:16:18
We wish to advise that field Services have arrived on-site and commenced restoration works. Further updates will be provided if additional information becomes available from the field.
Posted: 2024-11-18 16:20:36
We wish to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Our apologies for any inconvenience.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Our apologies for any inconvenience.