Network Status
Outages & maintenance
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 665 575.
Incident Details
#5839: Unplanned Outage | NBN | WA
Started:
15/11/2024 3:00pm
Estimated Resolution:
18/11/2024 10:30am
Type:
unscheduled
Posted: 2024-11-15 16:16:37
We wish to advise that there is currently an unplanned outage for NBN services in the state of WA.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Posted: 2024-11-15 16:17:06
We wish to advise that the nbn has received alarms indicating a Fixed Wireless tower is offline. Customers attached to the network infrastructure on the individual tower, along with any customers on downstream towers will be unable to access the nbn Network. Engineers are troubleshooting to confirm whether the issue can be resolved remotely or if Field Services are required to assist.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-11-18 09:53:47
We wish to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Our apologies for any inconvenience.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Our apologies for any inconvenience.