Network Status
Outages & maintenance
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 665 575.
Incident Details
#5794: Unplanned Outage | NBN | Potts Point, NSW
Started:
15/11/2024 10:30am
Estimated Resolution:
18/11/2024 9:30am
Type:
unscheduled
Posted: 2024-11-15 10:33:56
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of Potts Point and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Posted: 2024-11-15 11:08:39
We wish to advise that the Remote troubleshooting by nbn's Network Engineers is underway on a Splitter. Further details will be published once it has been confirmed whether the issue can be resolved remotely or if a field technician needs to be sent to the site.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-11-18 09:15:43
We wish to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Our apologies for any inconvenience.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Our apologies for any inconvenience.