Network Status
Outages & maintenance
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 665 575.
Incident Details
#5736: Unplanned Outage | NBN | Taroom, QLD
Started:
14/11/2024 10:45am
Estimated Resolution:
18/11/2024 10:15am
Type:
unscheduled
Posted: 2024-11-14 10:55:42
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of Taroom and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Posted: 2024-11-14 11:00:57
We wish to advise that nbn is investigating power alarms including confirmation from the supplier whether this relates to a loss of commercial power supply. Further updates once troubleshooting has confirmed whether Field Services or an electrician are required to attend
Posted: 2024-11-15 09:57:32
We wish to advise that the field Services have been engaged and will arrive on-site at midday. Further updates once on-site.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-11-15 14:53:06
We wish to advise that the nbn have raised a case with the local power supplier as there is no power to the site.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-11-18 09:55:46
We wish to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Our apologies for any inconvenience.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Our apologies for any inconvenience.