Network Status
Outages & maintenance
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
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Incident Details
#5694: Unplanned Outage | NBN | SOUTH COOGEE, NSW
Started:
13/11/2024 12:30pm
Estimated Resolution:
19/11/2024 5:30pm
Type:
unscheduled
Posted: 2024-11-13 14:22:49
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of SOUTH COOGEE and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Posted: 2024-11-13 14:23:30
We wish to advise that the field technician is estimated to arrive to the impacted site by 18/11/2024 by 13:00 AEDT.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-11-18 13:07:57
We wish to advise that the field technician has revised the estimated arrival time to 18/11/2024 by 14:00 AEDT
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-11-18 15:43:58
We wish to advise that the attending technician undertaking optimisation activities has identified a fault from one or more end-user premises that is causing interference on the network for the neighbouring sites.
nbn has requested the end-users make an appointment for a technician to attend and resolve the fault in their premises. The Estimated Time of Restoration (ETR) will be revised upon the return of the technician.
The returning technician will only be carrying out work on premises causing the interference and will not affect the neighbouring premises.
nbn has requested the end-users make an appointment for a technician to attend and resolve the fault in their premises. The Estimated Time of Restoration (ETR) will be revised upon the return of the technician.
The returning technician will only be carrying out work on premises causing the interference and will not affect the neighbouring premises.
Posted: 2024-11-19 10:20:31
We wish to advise that the field technician has revised the estimated arrival time to 19/11/2024 by 17:30 AEDT.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.