Network Status
Outages & maintenance
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 665 575.
Incident Details
#5416: Unplanned Outage | NBN | HAMPTON,VIC
Started:
06/11/2024 5:30pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2024-11-07 10:08:56
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of HAMPTON and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Posted: 2024-11-07 10:09:34
We wish to advise that the estimated time for restoration [ETR] for this outage has now been updated by 07/11/2024 by 19:30 AEDT.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-11-08 10:47:32
We wish to advise that the field technician has revised the estimated arrival time to 08/11/2024 by 16:30 AEDT
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-11-08 12:52:46
We wish to advise that the field technician is now on-site to commence restoration activities. Customers may experience a loss of connectivity at this time. Due to the nature of this work, one or more network elements may need to be repaired, and this may also disconnect the network upstream affecting additional customers
Posted: 2024-11-08 13:25:51
We wish to advise that the field technician has revised the estimated arrival time to 14/11/2024 by 13:00 AEDT
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.