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Network Status

Outages & maintenance

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 665 575.

Incident Details

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#4542: Planned Network Maintenance | NBN | Eden Valley, SA
Started:
16/11/2024 6:30am
Estimated Resolution:
18/11/2024 10:15am
Type:
scheduled
Posted: 2024-10-17 15:23:01
Swoop wishes to advise maintenance is scheduled for NBN services in the suburb of Eden Valley and its surrounds.

Maintenance will take place between 16/11/2024 06:00 AWDT and 18/11/2024 10:00 AWDT.

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk on: 1300 665 575 or lodge a ticket via email to: [email protected]

Again, our apologies for any inconvenience and this notification will be updated to our network status page: https://status.swoop.com.au/
Posted: 2024-11-18 09:55:47
We wish to advise that this outage has now been listed as resolved.

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.

Our apologies for any inconvenience.