Network Status
Outages & maintenance
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 665 575.
Incident Details
#3951: Unplanned Outage | NBN | Koo Wee Rup - VIC
Started:
03/10/2024 3:15am
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2024-10-03 09:51:16
Swoop wishes to advise that there is currently an unplanned outage for NBN services in the suburb of Koo Wee Rup and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page: https://status.swoop.com.au/
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page: https://status.swoop.com.au/
Posted: 2024-10-03 09:52:16
Swoop wishes to advise that the nbn is investigating a loss of connectivity to the fixed wireless node. If services are unable to be restored remotely, a field technician will be dispatched to the site.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-10-03 11:20:47
Swoop wishes to advise that the nbn is investigating a loss of connectivity to the fixed wireless node. If services are unable to be restored remotely, a field technician will be dispatched to the site.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-10-03 11:40:16
Swoop wishes to advise that the technician has been engaged to attend the site. The ETA will be published when it becomes available.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-10-03 12:00:12
Swoop wishes to advise that the technician's ETA is 14:30 AEST.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.