Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

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Incident Details

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#10666: Unplanned Outage | Fixed Wireless | VIC Newborough
Started:
12/04/2025 9:15am
Estimated Resolution:
17/04/2025 6:00pm
Type:
unscheduled
Posted: 2025-04-12 09:28:51

We wish to advise that there is currently an unplanned outage for fixed wireless services in the suburb of Newborough and its surrounds.

Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologise for any inconvenience that this may cause.
Posted: 2025-04-12 11:04:47
Swoop wishes to advise this fault is being further investigated. Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologise for any inconvenience that this may cause.
Posted: 2025-04-13 10:38:30
Please note that our team is currently investigating the issue and working to restore services as soon as possible. At this stage, there is no estimated time for restoration (ETR). Updates will be provided as more information becomes available.

All current information will also be published on our network status page.

We apologise for any inconvenience this may cause and appreciate your patience and understanding.
Posted: 2025-04-14 05:11:28
Our team is actively investigating the issue and working to restore services as quickly as possible. At this moment, there is no estimated time for resolution.Updates will be provided as more information becomes available.

All current information will also be published on our network status page.

We apologise for any inconvenience this may cause and appreciate your patience and understanding.
Posted: 2025-04-14 10:41:28
Swoop wishes to advise that our technicians actively attending to the rectification of the services onsite. More updates to follow and will be provided as more information becomes available.

All current information will also be published on our network status page.

We apologize for any inconvenience this may cause and appreciate your patience and understanding.
Posted: 2025-04-14 16:59:30
Swoop wishes to advise that our technicians will attend the site tomorrow as well to continue the rectification of the services. More updates to follow and will be provided as more information becomes available.

All current information will also be published on our network status page.

We apologize for any inconvenience this may cause and appreciate your patience and understanding.
Posted: 2025-04-15 08:04:56
Swoop wishes to advise that our technicians will attend the site today as well to continue the rectification of the services. More updates to follow and will be provided as more information becomes available.

All current information will also be published on our network status page.

We apologize for any inconvenience this may cause and appreciate your patience and understanding
Posted: 2025-04-15 17:09:01
Swoop wishes to advise that our technicians will attend the site tomorrow to continue the rectification of the services. More updates to follow and will be provided as more information becomes available.

All current information will also be published on our network status page.

We apologize for any inconvenience this may cause and appreciate your patience and understanding
Posted: 2025-04-15 20:12:26
Swoop wishes to advise this fault is being further investigated and our technicians will attend the site tomorrow to continue the rectification of the services. More updates to follow and will be provided as more information becomes available.

All current information will also be published on our network status page.

We apologize for any inconvenience this may cause and appreciate your patience and understanding
Posted: 2025-04-16 09:27:38
Swoop wishes to advise that our technicians will attend the site today as well to continue the rectification work. More updates to follow and will be provided as more information becomes available.

All current information will also be published on our network status page.

We apologize for any inconvenience this may cause and appreciate your patience and understanding.
Posted: 2025-04-17 09:38:36
Swoop wishes to advise that our technicians will attend the site today as well to continue the rectification work. More updates to follow and will be provided as more information becomes available.

All current information will also be published on our network status page.

We apologize for any inconvenience this may cause and appreciate your patience and understanding.
Posted: 2025-04-17 16:06:37
We wish to advise that this outage has now been listed as resolved.

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.