With 25+ years of telco experience, Swoop is committed to providing Aussies with the fastest home internet. As local tech experts, we understand the importance of reliable internet, which includes the way it is delivered and maintained – that’s what makes us the best internet provider in Sydney.

No overcrowding

With increased demands on the nbn® , many internet service providers are struggling to keep up. This leads to overcrowding on their networks, resulting in slower speeds and decreased performance.

At Swoop, we put the customer first. This means we never overcrowd our networks, giving you faster and more reliable home internet, and making us one of the best internet providers in Sydney.

Top tier speeds

We work closely with NBN Co provide you with the fastest speeds available.

Local experts to support you

We’ve got 25+ years’ telco experience under our belts. Speak directly to our team of Australian experts who can help.

Two simple steps to connect!

Step 1: Click ‘Check my address’.

Enter your address to see if you can connect to the nbn®. Choose a plan based on your technology type.

Step 2: Get connected!

If your nbn® is already connected, it will be a simple matter of our customer service team provisioning your connection. The time required depends on your service type; it can be done within a few hours for FTTP households! Plug your new Swoop Broadband router into the data point (or set up your existing router) and enjoy life in the fast lane!

Installation step (if required).

Some locations require an nbn® technician to come and finalise the connection before we can switch you on. If this is the case, you’ll book a time slot that works for you. Once the work is complete, you’ll be ready to go!

After more info about an nbn® outage in Sydney?

If there is an nbn® outage across Sydney, we keep our Network Status page up to date with active incidents, upcoming maintenance and resolved incidents.

This page can be found here: https://status.swoop.com.au/

With speeds up to 1000 Mbps, Swoop is proud to offer some of the fastest internet speeds in Sydney.

A good internet speed is typically around 50 Mbps. Anything over 100 Mbps can be considered fast.

We offer plans ranging from 25 Mbps to 1,000 Mbps to ensure you have a fast internet experience.

You can rely on us to put our 25+ years of experience to work for you.  As the best internet provider in Sydney, we’ll work with you to get you connected to the right plan for your home as fast as possible.

You can count on Swoop as your local internet provider in Sydney.

Yes, Swoop provides nbn® plans across Sydney. You can check your address here to see the available connection types in your area and learn more about the best nbn® plans in Sydney.

Yes, we offer 1000 Mbps plans for properties on the FTTP connection. NBN Co is in the process of expanding their FTTP technology across Australia, which makes it possible for us to provide 1000 Mbps nbn® plans in Sydney.

Learn more about our ultra high-speed internet plans and find out whether you’re eligible for a $0 fibre upgrade here.

Absolutely! All our plans offer unlimited data, so you can stream, game, and browse as much as you like without worrying about usage limits.

If your property is already nbn®-ready, you could be connected in just a few hours. For locations requiring technician visits, connection times depend on appointment availability.

Get in touch to speak to our expert support and get connected to the best internet provider in Sydney.

Our typical evening speeds vary based on the plan you select. For example, our 100 Mbps plan offers speeds of 100 Mbps during peak hours, while our 1000 Mbps plan reaches speeds of 900 Mbps in peak times.

Yes, we offer customised internet plans for small and medium-sized businesses. Whether you need ultra-fast speeds or symmetrical upload and download capabilities, Swoop has a solution for you.

We also Enterprise Ethernet, offering symmetrical speed tiers for an ultra fast connection

Our expert support team is here to help. Get in touch, and we’ll resolve your issue as quickly as possible.