With 25+ years of telco experience, Swoop is committed to providing Aussies with the fastest home internet. As local tech experts, we understand the importance of reliable internet, which includes the way it is delivered and maintained. And it’s through this knowledge and expertise that we’re proud to be Sydney’s best NBN provider.

No overcrowding.

There are more people accessing the internet than ever before. With increased demand for streaming services and online shopping, many internet service providers are struggling to keep up. This leads to overcrowding on their networks, resulting in slower connection speeds and decreased overall performance.

At Swoop, we are driven to put the customer first. This means that we never overcrowd our networks, giving you faster and more reliable home internet.

Local content caches.

What’s better than bingeing on the latest Netflix series or staying up until the early hours playing online games with your friends? Thanks to Swoop, you can do both of these things without worrying if your internet can keep up. We have long-term partnerships with Australian-based data servers, enabling you to enjoy the biggest entertainment services like Google, YouTube, and Netflix.

Top tier speeds.

Are you fed up with poor-quality, slow internet? This can now be a thing of the past when you join Swoop.  By working closely with the nbn™ to provide you with the fastest speeds available, you can sit back and enjoy the fastest home internet possible.

Local customer service, No overseas call centres.

No one likes talking to an overseas call centre. And here at Swoop, our customers never have to. You get to talk directly to locally-based technicians and support staff, who can resolve any of your questions straight away.

2 simple steps to connect!

Step 1: Click ‘Check my address’.
Enter your address to see if you can connect to the nbn™. Choose a plan based on your technology type.

Step 2: Get connected!
If your nbn™ is already connected, it will be a simple matter of our Aussie customer service team provisioning your connection. The time required depends on your service type; it can be done within a few hours for FTTP households! Plug your new Swoop Broadband router into the data point (or set up your existing router) and enjoy life in the fast lane!

Installation step (If Required).
Some locations require an nbn™ technician to come and finalise the connection before we can switch you on. If this is the case, you’ll book a time slot that works for you. Once the work is complete, you’ll be ready to go!

After more info about an NBN outage in Sydney?

If there is an nbn™ outage across Sydney, we keep our Network Status page up to date with active incidents, upcoming maintenance and resolved incidents. This page can be found here: https://www.swoop.com.au/network-status/

Swoop is proud to offer some of the fastest internet speeds in Sydney.

A good internet speed is typically anything above 25 Mbps. Anything over 200 Mbps can be considered fast.

We offer plans ranging from 30 Mbps, to 250 Mbps, up to 1,000 Mbps to ensure you have a fast internet experience.

You can rely on us to put our 25+ years of experience to work for you. Our team operates out of Australia, and you can reach out to us for local answers to your internet questions. We’ll work with you to get you connected to your preferred network as fast as possible.

You can count on Swoop as your local internet provider in Sydney.