nbn® plans QLD

Queensland, say hello to high-speed nbn®

Looking for nbn® Queensland? Sign up and save with unlimited data and no lock-in contract. Check your address below to find the best plan for your home and business.

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    nbn® QLD FAQs

    How can I get connected?

    2 simple steps to connect!

    Step 1: Click ‘Check my address’.

    Enter your address to see if you can connect to the nbn®. Choose a plan based on your technology type.

    Step 2: Get connected!

    If your nbn® is already connected, it will be a simple matter of our Aussie customer service team provisioning your connection. The time required depends on your service type; it can be done within a few hours for FTTP households! Plug your new Swoop Broadband router into the data point (or set up your existing router) and enjoy life in the fast lane!

    Installation step (if Required).

    Some locations require an nbn® technician to come and finalise the connection before we can switch you on. If this is the case, you’ll book a time slot that works for you. Once the work is complete, you’ll be ready to go!

    Where is nbn® available in QLD?

    nbn® is available across Queensland, covering major cities, regional towns, and rural areas. Most locations have access to at least one type of nbn® connection, though speeds and technology vary.

    nbn® outages QLD

    If you think you’re experiencing an nbn® outage in Queensland, you can check our Network Status page. We keep it up to date to keep you informed about active incidents, upcoming maintenance and resolved incidents.

    Can you upgrade to FTTP in QLD?

    If you have FTTN or FTTC, you may be eligible for a free upgrade to FTTP under the nbn® Fibre Connect program when you sign up for a high-speed plan (nbn® 100 or higher).

    For the fastest speeds, FTTP is the best option in Queensland.

    How do I check if nbn® is available at my address in Queensland?

    Simply enter your address here, and we’ll show you the available nbn® plans for your location, or tell you what technology type you can get at your place.

    What is the best nbn® plan for streaming, gaming or working from home?

    Our 100 Mbps plan and above are ideal for streaming in 4K, gaming and remote work. If you have many people or extremely high-demand broadband usage, consider going as high as our 1000 Mbps plan. For everyday use, our 50 Mbps plan provides a great balance of speed and value.

    Can I get flexible nbn® plans in Queensland?

    Swoop offers no lock-in contracts, giving you the freedom to adjust or cancel your plan anytime without penalties.

    Do your nbn® plans in QLD have data caps?

    All our nbn® plans come with unlimited data, so you never have to worry about usage limits or extra charges.

    How long does it take to switch to Swoop in Queensland?

    The switching process typically takes 1-2 days. Once your plan is activated, you’ll enjoy fast and reliable internet with minimal downtime.

    nbn® plans QLD – have questions?

    Chat to our locally based support team!

    Contact us