nbn® plans Adelaide

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Looking for the best nbn® plans in Adelaide? We’ve made it easy to connect to fast, reliable home internet. Find the right plan by checking your address below.

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    nbn® Adelaide FAQs

    How can I get connected?

    2 simple steps to connect!

    Step 1: Click ‘Check my address’.

    Enter your address to see if you can connect to the nbn®. Choose a plan based on your technology type.

    Step 2: Get connected!

    If your nbn® is already connected, it will be a simple matter of our Aussie customer service team provisioning your connection. The time required depends on your service type; it can be done within a few hours for FTTP households! Plug your new Swoop Broadband router into the data point (or set up your existing router) and enjoy life in the fast lane!

    Installation step (If required).

    Some locations require an nbn® technician to come and finalise the connection before we can switch you on. If this is the case, you’ll book a time slot that works for you. Once the work is complete, you’ll be ready to go!

    nbn® outages Adelaide

    After more info about an NBN outage in Adelaide?

    If there is an nbn® outage across Adelaide, we keep our Network Status page up to date with active incidents, upcoming maintenance and resolved incidents.

    Does Adelaide have nbn®?

    Yes, as of December 2021, nbn® is available in all areas of South Australia, offering residents fast, reliable internet across the state. It’s still being delivered through a mix of technologies, and you can check what technology is in use at your address here.

    What is a good internet speed in Adelaide?

    Yes, Adelaide has access to fast internet, but speeds vary based on nbn® technology. The fastest connections are available in areas with Fibre to the Premises or Hybrid Fibre Coaxial, supporting speeds up to 1000 Mbps (1 Gbps).

    Most households can access nbn® 50 or nbn® 100, which offer good speeds for streaming, gaming, and working from home

    What is the average internet speed in South Australia?

    The average internet speed in South Australia depends on the connection type. According to Ookla’s Speedtest Global Index, the average fixed broadband speed in Australia is around 60-70 Mbps for downloads, but speeds can vary across regions.

    Call us to find out how much faster your connection could be with Swoop.

    How do I check what nbn® technology is available at my address?

    You can check your nbn® technology type by entering your address here. Different areas in Adelaide have different connection types, including FTTP, FTTN and HFC.

    Can I keep my existing modem when switching to Swoop?

    Yes, in most cases, you can use your existing modem if it’s compatible with our network. If you’re unsure, our support team can help check compatibility or recommend a new modem.

    Can I upgrade my existing nbn® connection to FTTP?

    If you’re on FTTN or FTTC, you may be eligible for an FTTP upgrade. NBN Co has rolled out upgrades in over 90 suburbs in Adelaide. If eligible, you can trigger an upgrade by ordering one of our high-speed plans.

    Are there data caps on Swoop’s nbn® plans?

    No, all our residential nbn® plans come with unlimited data, so you never have to worry about running out or paying extra for excess usage.

    How long does it take to get connected after signing up?

    Connection times depend on your nbn® technology type. If your home is already connected to the nbn®, activation can happen within a few hours. If installation is required, we’ll arrange an appointment with an nbn® technician.

    nbn® plans Adelaide – have questions?

    Chat to our local support team!

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