Swoop Mobile uses the Optus 4G network.

The Optus network covers 98.5% of all Australians, so there’s a good chance you’ll be well covered in your area.

To check your area, explore our Coverage Map.

Please don’t cancel your current mobile plan service before you transfer your number. The transfer will only work if your service is currently active.

In fact, you don’t even need to contact your old provider to say you’re leaving as we do all that for you.

We will process your transfer/port of your phone number(s), which will tell your current provider that your numbers are no longer connected on their billing platform. They will then generate you a final invoice notifying you of any credits or debits.

Data banking, or data rollover, is a feature on most Swoop Mobile plans that allows your unused data to rollover to the following month of your service.

For example. If you have a 25GB plan and only use 10GB of data during June, when the 1st of July comes around you will have 15GB of data added to your data bank. This data will then be added on top of your included data for the month of July.

You will be able to “bank” up to 200GB of data for later use, and this data will never expire as long as you stay connected to your Swoop mobile SIM only plan. Your data bank is connected to your individual service, and you won’t be able to share your banked data to any other mobile number.

To see how much data bank you have left, you can log in to our website or Swoop Mobile app and check your usage portal.

If you change plans, you will lose your data bank.

We will process your transfer/port of your phone number(s), which will tell your current provider that your numbers are no longer connected on their billing platform. They will then generate you a final invoice notifying you of any credits or debits.

Please don’t cancel your current mobile service before you transfer your number. The transfer will only work if your service is currently active. In fact, you don’t even need to contact your old provider to say you’re leaving as we do all that for you.

Yes. It’s easy to transfer your number to Swoop Mobile.

In fact 95% of all our customers keep their current mobile phone number and the best part is you don’t have to contact your old service provider, we do all the work for you!

Why choose Swoop for your SIM only mobile plan?

Here at Swoop, we make switching easy, offering fantastic value with no lock-in contracts and Australian-based support. With our SIM only plans, you’ll enjoy unlimited talk and text, Wi-Fi calling, and up to 200GB of data banking so you can store unused data for future months.

Plus, our service runs on the reliable Optus 4G network, covering 98.5% of Australians, ensuring you stay connected wherever you go.

Best of all, we handle the transfer from your old provider – keeping your existing number without the hassle.

Need some help? Call Swoop!

The Swoop Mobile Support team are available 9AM – 7PM on Weekdays, and 10AM – 5PM on Weekends. (AEST)

1300 66 55 75

A SIM only plan provides you with just a SIM card and a mobile service without a new phone. You bring your own device and pay for the data, talk, and text, often at a lower cost and without a long-term contract.

Yes, SIM-only plans are usually cheaper because you’re only paying for the mobile service, not a new phone. They offer flexibility with no lock-in contracts, allowing you to choose affordable data, talk, and text options that suit your needs.

Yes, you can keep your old number when switching to a new SIM card. Simply request to transfer (or “port”) your number during the activation process, and we’ll handle the transfer for you, ensuring a smooth transition without losing your number.

The main difference between prepaid and SIM only plans is how you pay for the service. With prepaid plans, you pay upfront for a set amount of data, talk, and text, and when you run out, you can recharge as needed. SIM only plans are postpaid, meaning you get billed at the end of each month for the usage included in your plan. SIM only plans often come with more data and better value.