Swoop Legal
For easy reference, we’ve put all our home and business internet agreements, policies, processes and contract information in one place.
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Critical Information Summaries (CIS)
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Key Fact Sheets (KFS)
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Policies
Critical Information Summaries
Key Fact Sheets
Telecommunications Protection Code (TCP)
Our services are provided with our commitment to compliance with the Telecommunications Consumer Protections (TCP) Code, which is a comprehensive code of practice for the telecommunications industry. Consumers rights are protected by a set of rules that cover the obligations of retail telecommunications service providers in relation to billing, contracts, advertisements complaint resolution, and more. Further information.