fbpx

SWOOP MOBILE BLACK FRIDAY OFFER
25GB for $1 for the first month!*
Let's go!

Expert Unified Communications Services

Swoop’s UC enables every user to have a desk phone, desktop and mobile application connected to their extension.

Voice delivered differently

What are the features and benefits of UC?

  • Multi-Level IVR’s (Auto Attendant) – Welcome, Press. For x and press 2 for y etc.
  • Time of Day Routing – Automatic Open and Close Business Hours
  • Voicemail to email – Standard Voicemail / or voicemail attached to an email to be sent
  • Ring Groups – Have your phones all ring at once, or rotated through a list of users for incoming calls
  • Call Waiting – Never miss a call with the ability to receive more than one call at a time
  • Do Not Disturb
  • Desktop Application – Use your PC / Mac as your office phone
  • Mobile Application – Use your iPhone / Android as your office phone
  • Call Park / Call Pickup – Place your call on hold and answer it from any other phone / users device.
  • BLF keys – Keys on the phone to monitor if other users are on a call, or a short cut key to call another user
  • Unified Call History – Have your call history when using multiple devices for one user

Ready to upgrade your existing phone system or start fresh?

Let’s go! Swoop’s UC enables every user to have a desk phone, desktop and mobile application connected to their extension.

Our UC includes unlimited calls to local, national, mobile, 1300, and international numbers.

Users are supported through our high performing integrated Voice network and Voice specialists.

Sign Up


 

To sign up, or enquire, send us a message and our team will be in touch soon.


 










Swoop UC FAQ’s

How do I sign up for a Swoop Unified Communications service?

Simply fill out the contact form on this page and one of our Business Voice Specialists will be in touch to discuss your options.

What do I need to get set up with Unified Communications?

For Unified Communications setup, you’ll need a stable internet connection with 103Kbps in each direction for each extension added to the system.

Need some help? Reach out to our team to learn more.

What phones are compatible?

To obtain an extensive list of compatible phones, please contact our team. However, we boast high compatibility with a diverse range of phones.

What is Unified Communications?

Unified Communications – also referred to as UC – is a system integrating various communication methods within a business. It merges voice, video, messaging, email, and conferencing into a single interface, enhancing collaboration and productivity. Unified Communications technology simplifies and streamlines communication processes, making it easier to connect and share information regardless of location or device.

What is the benefit of a Unified Communications service?

The benefit of a Unified Communication service is its ability to streamline internal and external communication in your business. It fosters better collaboration, improves efficiency, and enhances customer service by providing seamless integration of different communication tools.

This integration allows for a more flexible, responsive, and connected working environment.

Our Unified Communications Australia services offer tailored solutions to meet the unique communication needs of Australian businesses, ensuring seamless connectivity across various platforms.

Enquire for Unified Comms today.

What is Unified Communications as a Service (USaaS)?

Unified Communications as a Service, also referred to as USaaS, is the delivery model in which UCaaS providers – like Swoop – offer a range of communication and collaboration applications and services, typically over the internet.

Our cloud-based solution combines various communication methods like voice, video, text, and conferencing into a unified service.

Our UCaaS solution allows your business to access sophisticated communication tools without needing to invest in and maintain the underlying infrastructure, offering scalability, flexibility, and cost efficiency, with the added advantage of regular updates and support from Swoop.

Who is Seventeen Services?

Seventeen Services is the specialised voice division operating within the Swoop company framework.

When reviewing your Voice invoices, you’ll notice Seventeen Services listed, and you may also interact with them over the phone when contacting us.

We function as a unified entity, working collaboratively to ensure our customers receive the best possible experience.

Our customers experience
internet delivered differently