What is Fixed Wireless?

Your guide to this high-speed alternative to conventional fixed-line internet

Our Swoop Fixed Wireless internet network is your high-speed alternative to conventional fixed-line internet, such as the nbn®. Traditionally, your internet will be delivered to your home through cables in the ground, and these cables can be old, worn out, and expensive to fix. Swoop’s Fixed Wireless service is our privately owned and operated network!

Fixed-wireless does away with these cables, as it uses radio signals to provide high-speed internet access to homes and businesses.

Read on as we discuss how Fixed Wireless works, the benefits of this nbn® alternative, and its suitability for you.

Why choose the Swoop Fixed Wireless network?

Fixed Wireless is a high-speed alternative to the nbn®.

Traditionally, your internet will be delivered to your home through cables in the ground, and these cables can be old, worn out, and expensive to fix. This type of internet is called a fixed-wired connection. 

With Fixed Wireless, Swoop bypasses these ageing copper networks by installing an antenna at your home or business that talks wirelessly to one of our communications towers, which can be located up to 30 km away. 

No phone line and no nbn® required! 

Simply plug your router into the professionally installed data point in your wall and prepare for life in the fast lane.

What is a Fixed Wireless connection?

A Fixed Wireless internet connection is delivered over the same kind of radio signals used to connect your phone to the internet, but is ‘fixed’ (installed) at the premises. Unlike your phone, it’s not a portable service because it relies on the equipment installed at your home or office.

How does Fixed Wireless internet work?

Fixed Wireless internet delivers high-speed broadband through radio signals, bypassing the need for physical cables. Here’s an overview on how Fixed Wireless works. 

Communication towers

Located on towers or tall buildings, these stations serve as the central hub. They transmit – or talk wirelessly – to your receiver.

Receiver

A small antenna or dish is installed on your property, typically on the roof or an elevated structure, to receive the signal.

Line of sight

The key to how a Fixed Wireless connection works is having a clear line of sight. A clear line of sight is needed between the communication tower and the receiver for optimal signal strength and speed.

Router

Within your home or business, you’ll need a router. Your Fixed Wireless signal is received by your antenna, and the router then distributes the internet connection to various devices via Wi-Fi or Ethernet cables.

Performance

Fixed wireless internet offers high speeds and low latency, making it suitable for activities like streaming, gaming, and video conferencing.

How fast is Fixed Wireless?

We offer a variety of different home Fixed Wireless broadband plans to suit your budget and needs. 

Choose from:

• 30 / 10 Mbps
• 70 / 20 Mbps
• 120 / 20 Mbps
• 250 / 100 Mbps

> Find out more about our home Fixed Wireless plans here.

We also offer different business Fixed Wireless broadband plans to cater to your business needs. 

We’ve also just launched our next-gen service – Swooperfast. Our Swooperfast speeds are available at an exciting 250/100Mbps and 500/200Mbps.

What’s more? They’re available for residential and business customers!

Simply enter your address in our search bar to see if Swooperfast speeds are available for you.

Enter Your Address Here

Fixed Wireless FAQs

Do you use your own towers and antennas for Fixed Wireless services?

Swoop Fixed Wireless uses our exclusive network of access points on towers across the service area, and we provide and install a compatible antenna for the access point in your local area. No other provider can offer our Swoop Fixed Wireless.

Do I need to be home when Swoop Fixed Wireless installation occurs?

Someone aged over 18 years of age will need to be home while we install your service. Our Swoop Fixed Wireless services require roof access to install a permanent antenna, and we will also need to be able to install a cable to a data point in your home – that’s where you’ll plug in your modem/router.

What type of modem/router do I need for Swoop Fixed Wireless services?

Our Swoop Fixed Wireless internet services need a router/modem with an Ethernet WAN port, and it must be unlocked so it can be programmed with our service settings. If you’ve already got one, you can use your own router/modem, or purchase an Everyday Home WiFi Router from us for an additional cost. Due to a worldwide chipset shortage, we cannot secure guaranteed router stock, and the router we supply may vary.

If you would like more information on the current available stock, please call us on 1300 66 55 75 or email [email protected] to enquire.

Fixed Wireless – have questions?

Hopefully, this article gives you a better understanding of what Fixed Wireless is. To find out more, simply chat with our support team!