| Default IP | 192.168.1.1 or http://tplinkmodem.net |
| Default Login Password | swoop! |
| WiFi Details | IEEE 802.11 ax/ac/n/a 5 GHz IEEE 802.11 ax/b/g/n 2.4 GHz |
| Ethernet Details | 1x 1000Mbps WAN/LAN port 3x 100Mbps LAN ports Easy Mesh Compatible, and support 802.11k/v/r |
| Compatibility | All NBN services for up to 1000 Mbps connection + VOIP |
| VOIP Compatibility | Yes |
1. Ensure your NBN box have an uplink
You can confirm this by checking the “Optical Light” status on your NBN Box. Optical light must be solid or flashing green.
If your Optical light on NBN box (NTD) is red, please contact Swoop on 1300 66 55 75 for further assistance.
2. Connecting your Swoop modem
Connect your Swoop modem using an Ethernet cable to the activated UNI-D port (Usually UNI-D1) of your NBN box. You will see UNI-D port 1-4 but only one of them will work. If you are unsure when one is activated, please refer to Swoop activation email.
One end of the Ethernet cable goes to the WAN port on your Swoop modem and other end goes to the provisioned UNI-D port on your NBN box (see picture below for reference)
Please note: If your NBN plan is more than 100 Mbps of speed, you will need CAT5E or above Ethernet cable
Please allow up to 15 minutes and your Swoop modem will automatically configure itself and Internet light will light up.
3. Connecting your Devices
You can connect via either via Ethernet cable or via Wi-Fi. Default wireless name and password is printed on modem sticker.
If you run into any issues with your supplied Swoop modem, please call us on 1300 66 55 75 and one of our friendly staff will assist you with the setup.
For manual configuration of Swoop modem please click here
