| Default IP | 192.168.1.1 |
| Default Login Username | admin |
| Default Login Password | password |
| WiFi Details | 802.11b/g/n 2.4GHz 802.11a/n/ac 5GHz |
| Ethernet Details | 1x 1000Mbps WAN/LAN port 3x 100Mbps LAN ports |
| Compatibility | All NBN and Fixed Wireless for up to 1000 Mbps connection |
| Modem Emulator | VR400 v2 Emulator |
| Modem Setup with Swoop |
|---|
| In most cases, your modem should automatically get configured with Swoop, because to make it easier for our customers we support both IPoE (Dynamic) and Flexible PPPoE connection for NBN services. As long as your modem is in either of those modes, it should just work (regardless of PPPoE username and password stored in your modem). However, if automatic setup didn’t not work you, please follow below modem setup instructions. |
STEP 1 – Connect the Modem to the NBN Box
Connect the modem to the NBN Connection box via Ethernet cable.
One end of the cable goes to the NBN Box and other end goes to the WAN port of the modem.
Please note, if you have 100 Mbps or more connection, you will need CAT5E or above Ethernet cable.
STEP 2 – Connect a device to your modem
Ensure the modem is connected to a device such as laptop, tablet, or phone etc. via Ethernet or Wi-Fi.
Default Wi-Fi password is located on your modem sticker.
STEP 3 – Login to your modem
Now open any browser (Chrome, Edge or Safari) and type 192.168.1.1 and press enter.
Now you’ll be greeted with login screen, default username is admin, and the password is “password”
STEP 4 – Setting up Connection
Click on the Advanced and then Operation Mode to ensure you are in “Wireless Router Mode”
If you are in some other mode, please select “Wireless Router Mode” and click save. Mode will be changed after the modem restart.
Then click on Basic and Internet (Do not enable VLAN)
Swoop supports both IPoE and PPPoE authentication for all NBN services 🙂
| Setup as IPoE (Dynamic) | Setup as PPPoE |
| Select Internet Connection Type as “Dynamic IP” and click Save Now modem will reboot and can take up to 5 minutes to setup  | Select Internet Connection Type as “PPPoE”, type your internet username + password and click Save Now modem will reboot and can take up to 5 minutes to setup  |
Physical Buttons
| Button | Description |
|---|---|
| Wi-Fi On/Off button | Press to turn both 2.4GHz and 5GHz Wi-Fi on or off. |
| Reset | Factory Reset Pinhole |
| Power button | Toggles the power on and off. |
