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Swoop nbn® modem setup guides

Important information about your modem

If you’ve purchased your modem from us, it’s already configured for Swoop. Just plug it in and switch it on.

If you’re replacing an old modem, make sure to swap it out first.

If you need assistance with the setup process, we’ve provided setup guides tailored to different service types. Simply click on the link that matches your service, and we’ll help you through the process.

To find your service type, please refer to the nbn® welcome email you received when you signed up online.

Setup guides